Beginning this month, Smile Savvy is becoming part of Sesame Communications, a dental industry leader in cloud-based marketing and patient-engagement solutions. As a result, our clients will benefit from continued product innovation under the purview of a solutions provider with a proven presence in the dental industry.
Smile Savvy dentists can rest assured that this development will not disrupt the high level of service they’re accustomed to receiving. All current Smile Savvy products will continue to operate and integrate as they have in the past.
Starting now, all Smile Savvy billing and operations support functions will be handled by the experienced Sesame Communications team, and we expect the transition of these functions to Sesame Communications to be fully complete by May 1. Brett Yanoski, Smile Savvy’s Creative Director and Scott Childress, Smile Savvy’s Executive Director, will continue to work with Sesame Communications to ensure a smooth transition.
Q. What, if anything is changing?
Smile Savvy will soon become part of Sesame Communications. Starting now, billing and operations support functions will be transitioned to the experienced Sesame Communications team. By May 1, we expect all transitions to be complete, and Smile Savvy will officially become part of Sesame Communications. While we do not anticipate any wide scale changes, we’ll proactively communicate any changes you need to know about in the coming weeks and months.
Q. What does this transaction mean to me?
Current Smile Savvy clients should not feel any effects of this transaction in the immediate term. All of your Smile Savvy products will continue to operate as they have in the past. Over time, you’ll benefit from the deep knowledge and resources of Sesame Communications as we create even better experiences to help you run a profitable and competitive practice.
Q. Are the client support phone numbers/emails changing?
No. During and after the transition, you can use the same primary phone numbers and email addresses to reach Smile Savvy, which will now be handled by the Sesame Communications customer service team.